Supperbaji's Terms and Conditions — Transparent and Easy to Understand

01 General Terms and Conditions

These terms and conditions ("Terms") apply to the Supperbaji platform and all of its services. These terms automatically take effect when you use our services through the Supperbaji website, mobile app, or any other channel.

Supperbaji is an online gaming platform operated specifically for Bangladeshi users. We offer Slots, Live Casino, Fish Game, Sports Betting, and many other gaming services. These terms and conditions apply equally to all services.

Using Supperbaji's services means you acknowledge that you have read, understood, and agree to comply with these terms and conditions. If you do not agree with any term, please refrain from using our platform.

02 Account Register

To open an account on Supperbaji, you must meet the following qualifications:

• You must be at least 18 years old. Supperbaji's services are completely prohibited for minors.
• Each person may open only one account. If the same person has multiple accounts, all accounts will be cancelled.
• All information provided during registration must be true and accurate. Opening an account with false information is a punishable offense.
• Supperbaji may request documents for identity verification at any time. Failure to submit requested documents may result in temporary account suspension.
• It is your responsibility to keep your account password and login information completely confidential. You must not allow third parties to use your account.

After completing registration on Supperbaji, you will receive a confirmation message. After that, you can use all services. If you experience any issues during the registration process, our support team is always ready to help.

03 Deposit and withdrawal policy

The following rules apply to deposits and withdrawals on Supperbaji:

• All deposits and withdrawals must be made from your own bank account or mobile banking number only.
• Deposits or withdrawals using third-party accounts are not permitted. This is part of our anti-money laundering policy.
• Withdrawal requests typically take 24 to 72 hours to process. Processing time may vary slightly depending on the bank or mobile banking method.
• Completing account verification (KYC) is mandatory before withdrawal. Withdrawals will be held until verification is completed.
• Supperbaji reserves the right to conduct additional verification in case of suspicious transactions.
• If you experience any issues with deposits or withdrawals for any reason, contact our support team — issues are typically resolved within 24 hours.

Supperbaji is committed to ensuring that all financial transactions are secure and transparent. We actively work to prevent money laundering and fraud, and we comply with international financial regulations.

04 Bonus and Promotion Terms and Conditions

Supperbaji offers various bonuses and promotions. Each bonus has specific terms and conditions that must be followed:

• Wagering requirement: Each bonus has a specific wagering requirement. For example, 20x wagering means you must bet 20 times the bonus amount before withdrawal.
• Validity: Each bonus has a specific validity period. If wagering is not completed before expiry, the bonus will be forfeited.
• Game restrictions: Some bonuses are for use on specific games. Not all bonuses may be usable on all games.
• Can be claimed only once: Each welcome or one-time bonus can only be claimed once per user.
• Supperbaji's rights: Supperbaji reserves the right to change, suspend, or cancel any bonus offer.

Supperbaji takes bonus abuse seriously. If we detect any attempt to manipulate the bonus system through bonus hunting, arbitrage betting, or other schemes, your account will be permanently closed and all winnings will be forfeited.

05 Gaming rules

The following rules always apply when playing games on Supperbaji:

• All game results are determined by RNG (Random Number Generator). No results are predetermined or manually controlled.
• If a game result is uncertain due to a technical error, Supperbaji reserves the right to cancel that round.
• If a game is interrupted due to internet disconnection, the system will automatically determine the outcome.
• If game rules are violated or an attempt is made to win through unfair means, that winning will be considered void.
• Supperbaji always makes maximum effort to ensure fair gameplay. If you experience any issues with a game, please report them to support immediately.

All games on Supperbaji are sourced from reputable game providers. Each game is regularly audited by a third party to ensure fairness.

06 Prohibited Activities

The following activities are completely prohibited on Supperbaji, and strict measures will be taken if these rules are violated:

• Operating multiple accounts for the same person.
• Playing games using bots, scripts, or automated software.
• Using the platform for money laundering or converting illegal funds.
• Harassing, threatening, or treating other users disrespectfully.
• Attempting to hack Supperbaji's system or exploit vulnerabilities.
• Operating an account under a false identity or using someone else's account.
• Collusion or syndicated betting — multiple accounts working together to gain unfair advantages.

07 Account suspension and closure

Supperbaji reserves the right to temporarily or permanently suspend any account in the following situations:

• In case of violation of these terms and conditions.
• In case of suspicious or fraudulent activity.
• KYC verification not completed.
• For legal reasons or upon direction from regulatory authorities.
• At the user's own request.

You may request to close your account at any time. Your account will be deactivated within 24 hours of your request. If there is any balance before closing, you may withdraw it according to the specified rules.

08 Privacy and data protection

Supperbaji takes your personal information very seriously. Our full privacy policy is available separately Privacy Policy can be found on the page. The key points are:

• Your personal information is not sold to third parties.
• Information is used only for the purpose of operating services.
• All information is secured with SSL encryption.
• Information may be disclosed to government agencies when legally required.

09 Limitation of Liability

Supperbaji is not liable for:

• If any game or transaction is disrupted due to internet disconnection or technical issues.
• In case of loss caused by third-party software or hardware issues.
• In case of issues arising from the user's own negligence or provision of incorrect information.
• In case of unforeseen natural disasters or force majeure circumstances.

However, Supperbaji always strives to resolve any technical issues promptly and provide users with fair compensation. Our support team is always ready to hear about your concerns.

10 Right to Modify Terms and Conditions

Supperbaji reserves the right to modify these terms and conditions at any time. For significant changes, we will notify users in advance via email or in-platform notification.

Continued use of Supperbaji after changes are made will be considered acceptance of the new terms and conditions. Therefore, we recommend visiting this page regularly to stay updated.

11 Contact and Dispute Resolution

If you have any questions or complaints regarding Supperbaji's terms and conditions, please contact our support team. We always try to resolve issues quickly and fairly.

In case of any dispute, you must first attempt resolution through Supperbaji's support team. If the support team is unable to resolve the issue, further steps may be taken.

• Contact via Live Chat — typically get a response within 2 to 5 minutes.
• You can submit detailed complaints by email — a response will be provided within 24 hours.
• Support team operates 24 hours a day, 7 days a week.